Last Updated: March 2026

S & J Soaps (“we,” “us,” or “our”) — a trade name of The Heady Counsel LLC — is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit sjsoaps.com and purchase our products.

1. Information We Collect

Information you provide to us:

  • Name, email address, shipping and billing address when you place an order
  • Payment information processed securely through Stripe (we do not store your full credit card number)
  • Messages you send via our contact form
  • Email address if you subscribe to our newsletter

Information collected automatically:

  • Browser type, device type, IP address, and pages visited (via Google Analytics 4)
  • Cookie and session data for shopping cart functionality and site performance
  • Purchase behavior and ecommerce event data (add to cart, checkout, purchase) for analytics

2. How We Use Your Information

  • To process and fulfill your orders and send order confirmations and shipping updates
  • To respond to customer service inquiries
  • To send marketing emails (only if you have opted in; you may unsubscribe at any time)
  • To improve our website and product offerings through analytics
  • To comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website:

  • Functional cookies: Required for the shopping cart, checkout, and session management
  • Analytics cookies: Google Analytics 4 collects anonymized usage data. We use GA4 Consent Mode — full analytics data is only collected when you consent
  • Marketing cookies: Only placed if you consent to marketing communications

You can control cookie preferences through our cookie consent banner or your browser settings. Disabling functional cookies may impair checkout.

4. Sharing Your Information

We do not sell or rent your personal information. We share data only with trusted service providers to operate our business:

  • Stripe — payment processing (PCI-compliant)
  • Google Analytics 4 — anonymized website analytics
  • Mailchimp — email newsletter (only if you opted in)
  • Shipping carriers (USPS/UPS/FedEx) — to deliver your order
  • Hostinger — website hosting provider

We may disclose information when required by law or to protect the rights and safety of S & J Soaps, our customers, or others.

5. Children’s Privacy (COPPA)

This website is intended for use by adults. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us immediately at contact@sjsoaps.com and we will delete that information promptly.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not direct our online services to children under 13, and we do not knowingly collect, use, or disclose personal information from children under 13.

6. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request a list of personal information we have collected about you
  • Right to Delete: Request deletion of personal information we have collected, subject to exceptions
  • Right to Opt-Out: We do not sell your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To submit a CCPA request, email contact@sjsoaps.com with “CCPA Request” in the subject line.

7. Data Retention & Security

We retain your order information as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Our site uses HTTPS encryption. Payment data is processed through PCI-compliant processors and not stored on our servers.

8. Your Choices

  • Email marketing: Unsubscribe any time via the link in any marketing email or by contacting us
  • Analytics: Opt out via the Google Analytics Opt-Out Add-on
  • Cookies: Manage preferences through our cookie banner or browser settings

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent revision.

10. Contact Us

S & J Soaps (The Heady Counsel LLC)
PO BOX 446, Point Pleasant Beach, NJ 08742
contact@sjsoaps.com